Features

All the Essential Features

Search filter

The app users can easily search and find the services they need by browsing that particular service in the search input box.

Booking details

Users can access their current and past booking details, which include the service category, service timing, user location, and fare.

Multiple payment options

The users can pay for the services they receive using payment options like debit and credit cards, cash, Google Pay, or the in-app wallet.

Wallet option

The users of the app can conveniently pay for the services they booked on the platform by using the in-app wallet feature.

Emergency contacts

Users can notify their friends and family in case of an emergency through the app, and this gives them a sense of security.

Popular categories

Users can find the most popular services on the platform on their app homepage, which allows them to easily book these services.

Job image & description

The app allows the user to upload images and descriptions of the job they need help with for the service provider to view and assess.

Track job

The users of the app are able to track the status of the job along with the location of their service provider using the Track job feature.

Saved location

Users can save the two locations that they frequently use to book their service to easily request a service over there at any given time.

Manage account

Under the Manage account, users can find a delete account option, which allows them to delete their user account whenever they want.

Profile management

The users can access and update their profile details, like their profile picture and their first and last names under Profile Management.

Tips

The users have the option to leave a tip to the service providers if they want after the service provider is done with the job.

Ratings

The user has the option to rate the service provider based on their experience with the service provider and the quality of their work.

In-app chat

The in-app chat feature in the mobile app allows users to communicate with the service provider about all their queries related to the service.

Promo code

The user can apply the available promo codes to their service requests and avail of the discounts set by the admin of the platform.

Precaution notifications

The user receives a precautionary notification, which is set by the admin, from the app once they confirm their service booking.

Support

The user can find information on how to contact the admin with this feature, in case they have any queries about using the app.

Availability toggle

Service providers can use the availability toggle to go back and forth between online and offline and choose when they receive job requests.

Earnings

The earnings tab in the service provider app gives the service providers access to their weekly earnings and their total earnings breakdowns.

Job management

The service providers can view all the past and current job requests that they fulfilled with the complete data and download the receipt.

Profile management

The service provider can update and manage their profile details, like their profile picture and their first and last names.

Track job

The service provider can track every stage of the job and pause the job when they are not working in hourly pricing model jobs.

Multiple currencies

Service providers can manage the currency settings in their service provider apps to receive their payout in the currency of their choice.

Multiple languages

There are multiple languages available in the app, so the service provider can choose and access their app in the language of their preference.

Themes

The service provider can access the app in light and dark themes, and this enhances their convenience while using the app.

Ratings

The service provider can assign a rating to the user who requested the job, reflecting their experience with that particular user.

Cancel job

The cancel job feature allows service providers to cancel the job by stating their reason for cancellation, as long as they have not started the work.

Additional work details

The service provider has the option to list the details and cost of any additional service that is required for the user to view and approve.

Manage site configuration

The admin has access to platform functionality like the Stripe publishable key, SMTP settings, push notification key, and other settings.

Manage admin

The admin can delegate admin responsibilities to a person and have them manage certain admin functionalities under Manage admins.

Manage Users

Manage users allow the admin to view and edit the information on the user, ban the user from the platform, and even delete their account.

Manage service provider

The admin can access the information on the service provider, approve their user status, and even ban them from using the platform.

Manage categories

Admins manage the service categories on the platform and set the fares based on fixed, hourly, or distance-based pricing models.

Manage sub-categories

Under Manage sub-categories, the admin can add sub-categories for any of the main categories and manage and edit these services.

Manage location

Admin manages the locations where their roadside assistance business will operate, as well as adding and editing these locations.

Manage fare

The admin decides on the fare charged for each service category. They can also choose to allow the service providers to change the fare.

Manage jobs

Under Manage jobs, the admin can view the information on every service request made by the users on the platform, along with their status.

Manage notification

Admin can make use of this feature to send out push notifications to users, service providers, or both of them on any occasion.

Manage schedule booking

The admin can access the information and status of all the scheduled service booking requests made by the users on the platform.

Manage promo code

Admin can add and manage promo codes that users can avail of from the app homepage and use while booking their services.

Manage currency

Admins can use this feature to set the base currency for the services in the apps, enable or disable currencies, or add a new currency.

Cancel reasons

Admin is able to add cancellation reasons for both users and service providers to choose from when they want to cancel a service booking.

Manage payout

The admin is able to access the payout details on all the jobs, view the payout status, and even have the option to hold the payout.

Failed payout

Under failed payout, the admin can view the details of the service provider, the fare for the service, and the reason for the payout failure.

Manage static content

The admin can manage all the static content on their website under Manage static content and edit and preview the content at their will.

Content management

In the Content Management section, the admin has the ability to create, edit, and deactivate content pages on the website.

Manage payment gateway

The admin can activate and deactivate the payment methods available for the users under the Manage payment gateway feature.

Precaution notification

The precaution notification feature allows the admin to add a precautionary note for the users to view when they confirm their booking.