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roadside assistance app

How can you develop an on-demand roadside assistance app?

In this article, we'll provide you with all the necessary things to note before building your on-demand roadside assistance app.


Developing a roadside assistance app is a perfect choice for entrepreneurs who are willing to start their own profitable business.

In this article, you’ll get to know all the necessary things about on-demand roadside assistance app development. At the end of this article, you’ll have a clear idea of roadside assistance app and also a perfect solution that you can use to speed up the development process.

Before diving in, let me give you an interesting fact about the roadside assistance industry.

Overview of the roadside assistance industry

The global market value of vehicle roadside assistance is expected to reach 29 USD billion by 2026 [Based on a report from Acumen Research and Consulting].

With that said, let’s get into the working methodology on-demand roadside assistance apps.

How does the on-demand roadside assistance app work?

  1. The user logs in via the app using their registered mobile number or their social media account.
  2. Users will search for the nearest tow trucks
  3. They book the service immediately or schedule for later
  4. The tow truck driver will receive the request from the user.
  5. Once the request gets accepted, the user can track the driver in real-time.
  6. The driver reaches the users’ location and offers the towing service.
  7. The users can pay for their service via card, cash, or in-app wallet
  8. After completing the service, both customer and driver can rate and also review each other based on their experience.

Features to be included in on-demand roadside assistance app development

Customer app features

1. Easy login

It allows the customers to log into the app via using their mobile number.

2. Service selection

The customer has the option to select their preferred service from a wide range of categories available from towing to tire replacement.

3. Real-time notifications

It assists the customers to get real-time updates via push notifications regarding the status of their service.

4. Seamless payments

Customers can easily pay for their services via multi-payment modes like cash, card, or wallet.

5. Reviews & ratings

Rating and review option allows the customers to share their opinion and experience easily. It also helps in increasing the quality of the service.

7. Emergency alert

In case of any emergency, customers can share their exact location and also driver’s vehicle number via SMS to their emergency contact, and also there is an option to call 911.

Service provider app features

1. Easy registration

This feature allows the driver to register in the app easily with their mobile number and email address.

2. Service requests

The driver receives the service request from the nearby customers in real-time and also has the option to accept/decline the request.

3. Availability status

The driver has an option to change the status as online/offline. The driver receives the service request only when the driver changes the status as online.

4. Easy navigation

It allows the driver to reach the exact pickup location of the customer by using the Google map navigation integrated into the app.

Admin panel features

1. Dashboard

Admin can control all the operations done on the platform with the help of a dashboard.

2. Driver management

This feature allows the admin to monitor and track both the drivers and rides at ease. Admin has the rights to approve or reject any driver’s account.

3. Customer management

Admin can manage all the customers along with their personal and also booking details.

4. Pricing management

Admin can set prices based on the type of services, pick up and drop location, distance and so on.

Got a clear idea of features to be included in your on-demand roadside assistance app? Now, it’s time to reveal the best on-demand roadside apps available in the market.

Best roadside assistance apps

1. AAA

AAA is a US-based emergency roadside assistance company founded on March 04, 1902.

It provides services like roadside assistance, motoring advice, traffic safety, etc. It offers three different packages such as classic, plus, and premier.

2. Urgent.ly

Urgent.ly was founded in the year May 2013 but launched its services in the year 2014 by Ric Fleisher, Surendra Goel, Luke Kathol, Lokesh Kumar, Rick Robinson, and Chris Spanos. It’s headquartered in Vienna, Virginia.

It provides the safest roadside assistance services like towing, jumpstart, tire change, gas delivery, auto lockout, stuck-in ditch and also winch services in North America, Europe, Asia, and Australia.

3. On-star

On-star is a US-based roadside assistance company founded in the year 1996. It provides services like an automatic crash response, roadside assistance, crisis assist, stolen vehicle assistance, and so on.

It offers three different plans like safety & security plan, safe & security plan with remote access, and safe and also security with unlimited access.

4. Waze

Waze was founded in the year 2006 by Ehud Shabtai, Amir Shinar, and Uri Levine. It is currently available in 50 languages. Benefits of Waze include affordability, and also scalability.

5. Honk

Honk is the roadside assistance app founded in the year 2014. It offers services like towing, stuck in ditch, roadside assistance, motorcycle & exotic car towing, jumpstart, secondary towing, flat tire, and so on.

It offers many benefits including no membership fees, 24/7 availability, and also multiple payment options available.

How much does it cost to develop an on-demand roadside assistance app?

If you want to build your on-demand roadside assistance app, either you can build your app from the scratch or using a readymade solution. Building an app from scratch will cost you higher than creating the app with a readymade solution.

The cost of on-demand roadside assistance app development will depend on the following factors,

  • Based on platform (Android, iOS, web)
  • Features to be included
  • The complexity of the app
  • Design
  • Maintenance of the app

Choosing the right software solution to develop your roadside assistance app

Finding the perfect solution is not that easy in today’s competitive world. With abundant choices of the readymade solutions, it is crucial to find the perfect one that suits your business needs & requirements.

Exhibiting the perfect solution to start your on-demand roadside assistance app development process,

Wooberly - Uber clone app

It helps business owners/startups to create their roadside assistance app with the latest technology Flutter. Wooberly helps in creating the on-demand roadside assistance app at an affordable cost and also limited time due to a single code base.

Benefits of choosing Wooberly over other software solutions,

  • Availability of 100% source code
  • Free server installation
  • Free app submission on both the App Store and Play store
  • Support even after the app rejection
  • No hidden fee will be charged
  • Complete white label solution
  • Easily scalable
  • Use of latest technologies like Flutter


Hope this blog helps you with all the required information to develop your own on-demand roadside assistance app.

Got an idea to build your on-demand roadside assistance app? Get in touch with us at [email protected]

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Divya is a former SEO analyst at RadicalStart. She wrote about entrepreneurship and technology.