Top Features to Consider in the Uber Eats Clone

Planning to launch a food delivery app using Uber Eats clone?

Many solutions look appealing to you—and you have to spend your time researching first rather than jumping blindly.

Uber Eats has set a high standard for user satisfaction. One reason was its features. Wouldn't you want the same user experience to be delivered?

We'll walk you through the features required in the solution. Then, decide the right solution.

Eaters features

1. Search filter

With so many food options available, a search filter simplifies finding the perfect dish.

Users can filter the restaurant by dietary preferences, price range, delivery type, etc.

This feature makes food discovery easy and efficient.

2. Takeaway option

For users on the go, the takeaway option allows them to skip the delivery wait and collect their orders directly from the restaurant.

This flexibility suits customers who prefer picking up their food.

3. Multiple payment and currency support

Offering payment options like credit cards, mobile wallets, and cash on delivery caters to diverse user preferences.

Additionally, multi-currency support is ideal for apps in international markets.

This enables transactions in local currencies without complications.

4. Track order status

With real-time order tracking, users can view the order's status at every stage—from preparation to being on the way—so they know exactly when to expect their food.

5. In-app chat & call option

Clear communication is crucial for timely deliveries.

The in-app chat and call feature lets users directly connect with delivery partners, clarify instructions, or make special requests.

6. Rating option

Feedback matters!

After each order, eaters can rate both the delivery partner and the restaurant.

This feature helps restaurants and delivery partners understand areas for improvement and maintains high service quality.

7. Multi-language support

This allows the eater to engage with the platform in their preferred language and make it accessible to a broader audience.

Delivery partner features

1. Availability toggle

The availability toggle gives delivery partners control over their working hours and allows them to toggle their status between available and unavailable.

This flexibility supports a balanced, on-demand work structure.

2. Call & chat option

Quick communication with eaters allows the delivery partner to handle any special request and to complete the order efficiently.

3. Google Maps integration

With Google Maps integration, delivery partners have real-time navigation guidance to optimize delivery routes, save time, and avoid traffic.

This feature enhances accuracy and speeds up the delivery process.

4. Payout management

Delivery partners can add multiple payout account and choose one account as default to receive earnings from the admin.

5. Cancel order

Situations may arise where a delivery partner cannot fulfill an order.

The cancel order feature allows the delivery partner to withdraw from an order for any reason.

6. Rate the eater

Feedback goes both ways! It means the delivery partner has to rate the eaters too.

Rating eaters help maintain a respectful environment for delivery partners and can provide insight for improving customer interactions.

7. Earning report

With detailed earnings reports, delivery partners can track their income over time and better manage their schedules for maximum productivity and profitability.

8. Order management

With order management, the delivery partner can manage the current and previous order details, and track their status—all from a single, organized dashboard.

Restaurant features

1. Availability toggle

Restaurants can switch their availability status using the toggle button. Whenever they want, they can choose to receive or not receive the orders.

2. Payout management

With integrated payout management, restaurants can add multiple payout accounts and choose one to receive earnings from the admin.

3. Manage menu

This allows the restaurant to manage menu items, such as adding new menus and changing the availability and active status.

4. Manage preparation time

Managing preparation time allows restaurants to set clear expectations on estimated delivery time (ETA).

This also helps prevent delivery partners from arriving too early and ensures smooth and more efficient hand-offs.

5. Manage operational hours

This feature allows restaurants to set and modify their opening and closing hours.

So the app only accepts orders when the restaurant is ready to serve.

6. Order management

From accepting new orders to updating statuses and reviewing completed ones, order management enables restaurants to manage the current and previous orders.

7. Transaction management

With transaction management, restaurants can track each order's financial details, including service fees, order total, and order details.

Admin features

1. Dashboard

The admin dashboard provides a comprehensive overview of app activities, including active users, ongoing orders, revenue metrics, and more.

It's the central hub for monitoring the platform's operations.

2. Manage admin

The platform admin can add and assign each admin specific roles and permissions for effective platform management.

3. Manage users

Admins can view and manage all users, including eaters, delivery partners, and restaurants.

This feature enables verification, issue resolution, and proactive monitoring for better security.

4. Manage service fee

The service fee management allows admins to adjust platform fees, whether as a flat fee or a distance-based fee, based on evolving business needs and market conditions.

5. Manage orders

Using order management, the admin can monitor all the order details, including delivered, declined, and delivery failed.

6. Manage promo codes

Creating and managing promo codes is essential for app promotions.

The admin has to create new promo codes, and edit, or remove the promo code.

This feature helps the user to avail discounts on orders and attract new users to the platform.

That's all

Now you know what the key features are and what it is.

It's time to check out the demo of each solution and pick the right Uber Eats clone that comes with all the required features.